We're not aware of any issues affecting our systems.
(Viewing historical data)
Uptime (Jul 2025 - Dec 2025)
99.96%
How uptime is calculated
Uptime = (Total time - Contractual downtime) / Total time
"Contractual downtime" is the period during which Fabriq is unavailable as commonly defined in our commercial contracts. It includes any periods of partial or full outages, excluding when Fabriq's liability is waived (e.g. unavailability due to natural disasters or third parties outside Fabriq's control). It does not include periods of degraded performance or scheduled maintenance.
Jul 2025Dec 2025
Incident & Maintenance History (Jul 2025 - Dec 2025)
Access to the Fabriq application and API is down
IncidentResolved32m
Degraded performance
Resolved
Cloudflare's outage has been resolved.
Identified
Users are experiencing latency and errors when trying to interact with fabriq.
Cloudflare has announcement an outage.
Access to the Fabriq application and API is down
IncidentResolved3h 18m
All systems operational
Major outage
Partial outage
Resolved
The cloud service provider (Cloudflare) has restored the normal operation of all its services. Fabriq should no longer be impacted.
Monitoring
The cloud service provider (Cloudflare) has implemented a fix and believes the incident is now resolved. They are continuing to monitor for errors to ensure all services are back to normal.
Monitoring
The cloud service provider (Cloudflare) is seeing services recover, but customers may continue to observe higher-than-normal error rates as they continue remediation efforts.
Investigating
All customers (except on-premise ones) are impacted.
This is due to a third-party service provider outage.
Root causes not editable in processes
IncidentResolved32m
Partial outage
Resolved
The bug is now fixed for all client
Identified
We have identified the commit causing the issue, we are rolling back the update
Investigating
When trying to add a root cause to a process, the modal doesn't open.
Unavailable list of zones during event creation
IncidentResolved35m
All systems operational
Partial outage
Resolved
Fixed for all customers
Monitoring
The issue is fixed for most customers.
Identified
The creation of zones is impacted.
Zones selector is broken – no zones are displayed
IncidentResolved9m
Partial outage
Resolved
Fix is confirmed and issue has been solved
Identified
The problematic change has been identified and is being reverted.
Investigating
Zones can't be selected in ticket or dashboard for instance.
This impacts all our customers.
